You’ve got a great resume, which includes the right education from a good school, and you have the experience for the job you’re applying for. But do you have the right personality for the job? Do you have the right personality for the company? You may think you do, but the person hiring you has a huge pool of talent to choose from these days and a wrong hiring decision can be very costly. So they really want to make sure.
And one of the ways companies are testing job seekers is with a personality test. Certain jobs, like customer service require a certain type of personality. Even if you think you can handle it, you might not be the best applicant for the position. It’s a better use of a company’s time and money to find out before they actually start working.
Jobs that require complex problem solving and decision making may also be subject to a personality test. They help to uncover your attitude and temperament. The first part of the tests often just weed out the extremes and the people that are clearly not suited for the job. I frankly think this is a good idea, whether I’m on the job seeker side or the employer side. It’s hard to know for sure exactly what a company is looking for. What you think it is might be something very different. And they might expect certain things out of you as an employee that you wouldn’t like down the road.
The first things employers want to weed out are dishonesty and a tendency towards violence. Then they want to make sure you can work in a team and will be persistent on the job. For some jobs being an extrovert is more desirable than being an introvert. Jobs like sales and customer service rely on having employees that are more extroverted.
As a business owner, I have never hired anyone solely based on their resume. I hire people I know very well, so I can tell if they are the right ones for the job and if we would get along in a small office space. I tend to hire people who are more entrepreneurial and don’t need to have a lot of hand holding. I can give them the work to do and I can trust them to do much of the problem solving on their own. I can trust that they will make the best decisions.